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user support technician
Posted on July 04, 2024 by Employer details Deserving Health International Corp
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Tasks: Give access to computer networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Supervision: No supervision responsibility. Computer and technology knowledge: Internet. Desktop applications. TCP/IP. Own tools/equipment: Internet access. Cellular phone. Experience: 1 year to less than 2 years. Other benefits: Free parking available.- LocationRichmond, BC
- Workplace information On site
- Salary$32.00HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Morning
- Start date Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #2987101
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Internet
- Desktop applications
- TCP/IP
Additional information
Own tools/equipment
- Internet access
- Cellular phone
Benefits
Other benefits
- Free parking available
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-10-01
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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