Discover jobs
Job Search
user support technician
Posted on July 25, 2024 by Employer details Device and Data Inc.
Job details
Education: College/CEGEP. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Computer and technology knowledge: Device drivers. Networking hardware. Intranet. Internet. Servers. Desktop applications. File management software. MS Office. MS Windows. SharePoint. TCP/IP. Wireless networks. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Repetitive tasks. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Accurate. Client focus. Initiative. Organized. Team player. Experience: 1 year to less than 2 years.- LocationEdmonton, AB
- Workplace information On site
- Salary$28.85HOUR hourly / 32 to 35 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3014465
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Experience and specialization
Computer and technology knowledge
- Device drivers
- Networking hardware
- Intranet
- Internet
- Servers
- Desktop applications
- File management software
- MS Office
- MS Windows
- SharePoint
- TCP/IP
- Wireless networks
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Accurate
- Client focus
- Initiative
- Organized
- Team player
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-11-22
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Report a problem with this job posting
- Date modified: