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information technology (it) assistant
Posted on August 16, 2024 by Employer details JnB Homecare Services Ltd.
Job details
Education: Bachelor's degree. or equivalent experience. Work setting: Hospital/health care establishment/health institution. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Supervision: No supervision responsibility. Certificates, licences, memberships, and courses : Microsoft certified IT professional (MCITP). A+ Certification. Computer and technology knowledge: Android. Networking security. Servers. Multimedia software. Word processing software. Presentation software. Website creation and management software. Quick Books. Area of work experience: Quality assurance or control. Specialization or experience: Green economy sector. Area of specialization: Project management. Security and safety: Criminal record check. Transportation/travel information: Own vehicle. Willing to travel regularly. Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Ability to distinguish between colours. Combination of sitting, standing, walking. Bending, crouching, kneeling. Own tools/equipment: Computer. Printer. Internet access. Cellular phone. Personal suitability: Accurate. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Ability to multitask. Time management. Honesty. Screening questions: Are you available for shift or on-call work?. Are you available for the advertised start date?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you have the above-indicated required certifications?. Experience: 7 months to less than 1 year. Green job: Involves duties and responsibilities that lead to positive environmental outcomes. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Life insurance. Long term benefits: Long-term care insurance. Other benefits: Other benefits. Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Support for newcomers and refugees: Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.) . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Participates in a government or community program or initiative that supports mature workers . Offers mentorship, coaching and/or networking opportunities for mature workers . Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.- Location1059 Clement aveKelowna, BCV1Y 7E3
- Workplace information On site
- Salary$31.00HOUR hourly / 35 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Shift, On Call, Flexible Hours, Morning
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3044555
Overview
Languages
English
Education
- Bachelor's degree
- or equivalent experience
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Green job Help - Green job - Help
The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Work setting
- Hospital/health care establishment/health institution
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Supervision
- No supervision responsibility
Credentials
Certificates, licences, memberships, and courses
- Microsoft certified IT professional (MCITP)
- A+ Certification
Experience and specialization
Computer and technology knowledge
- Android
- Networking security
- Servers
- Multimedia software
- Word processing software
- Presentation software
- Website creation and management software
- Quick Books
Area of work experience
- Quality assurance or control
Specialization or experience
- Green economy sector
Area of specialization
- Project management
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own vehicle
- Willing to travel regularly
- Valid driver's licence
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Ability to distinguish between colours
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
Own tools/equipment
- Computer
- Printer
- Internet access
- Cellular phone
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Life insurance
Long term benefits
- Long-term care insurance
Other benefits
- Other benefits
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
Support for newcomers and refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Participates in a government or community program or initiative that supports mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-09-15
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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