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guest service agent

Posted on August 19, 2024 by Employer details GROWTH TREASURE COVE RESORT LTD.

Job details

  • Location2005 Highway 97 SouthPrince George, BCV2N 7A3
  • Workplace information On site
  • Salary18.50 hourly / 30 to 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Evening, Night, Weekend, Shift, Flexible Hours, To be determined, Early Morning, Morning
  • Starts as soon as possible
  • Benefits: Health benefits
  • vacancies 2 vacancies
  • Source Job Bank #3046989

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hotel, motel, resort

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-11-14

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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GROWTH TREASURE COVE RESORT LTD.

  • Accommodation and food services
  • 1 job posting advertised
  • Medium-sized business (between 5 and 100 employees)
  • 2 business locations
  • View business profile

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Job market information

guest service agent NOC 64314 Cariboo Region
Median wage Help -
18.50 $/hour

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