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technical support analyst - systems
Posted on August 20, 2024 by Employer details Talize Inc
Job details
Education: Bachelor's degree. or equivalent experience. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Personal suitability: Efficient interpersonal skills. Team player. Experience: 3 years to less than 5 years. Health benefits: Dental plan. Disability benefits. Health care plan. Vision care benefits. Financial benefits: Bonus. Group insurance benefits. Life insurance. Mileage paid. Pension plan. Registered Retirement Savings Plan (RRSP). Long term benefits: Long-term care insurance. Other benefits: Free parking available. Paid time off (volunteering or personal days). Team building opportunities. Parking available. Travel insurance. Wellness program.- Location67 Alexdon road suite Unit ANorth York, ONM3J 2B5
- Workplace information On site
- Salary$27.00 to $30.00HOUR hourly (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Weekend, On Call
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3044082
Overview
Languages
English
Education
- Bachelor's degree
- or equivalent experience
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Additional information
Personal suitability
- Efficient interpersonal skills
- Team player
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
- Mileage paid
- Pension plan
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Travel insurance
- Wellness program
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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