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customer service assistant
Posted on August 20, 2024 by Employer details Fixit Phone ltd
Job details
Education: Other trades certificate or diploma. or equivalent experience. Work setting: Rural area. Willing to relocate. Tasks: Develop all kinds of events for publicity, fundraising and information purposes. Develop communication strategies. Evaluate communication strategies and programs. Implement communication strategies and programs. Produce informational materials to increase awareness of services available. Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Assist in the preparation of brochures, reports, newsletters and other material. Gather, research and prepare communications material. Address customers' complaints or concerns. Arrange for billing for services. Arrange for refunds and credits. Issue receipts and other forms. Maintain records and statistics. Order office supplies and maintain inventory. Receive and log complaints. Receive credit and employment applications. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Computer and technology knowledge: Database software. MS Excel. MS Outlook. MS Word. Information technology. WordPress. Area of specialization: Communications. Technical support. Security and safety: Criminal record check. Work conditions and physical capabilities: Attention to detail. Work under pressure. Hand-eye co-ordination. Repetitive tasks. Own tools/equipment: Cellular phone. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you available for shift or on-call work?. Are you available for the advertised start date?. Are you currently a student?. Are you currently legally able to work in Canada?. Do you have the above-indicated required certifications?. What is the highest level of study you have completed?. Experience: 2 years to less than 3 years. Health benefits: Health care plan. Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Does not require Canadian work experience. Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .- Location6601 44 StreetLloydminster, ABT9V 2X1
- Workplace information On site
- Salary$15.00HOUR hourly / 150 hours per month
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Flexible Hours, Morning
- Start date Starts as soon as possible
- Benefits: Health benefits
- vacancies 3 vacancies
- Source Job Bank #3048783
Overview
Languages
English
Education
- Other trades certificate or diploma
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Rural area
- Willing to relocate
Responsibilities
Tasks
- Develop all kinds of events for publicity, fundraising and information purposes
- Develop communication strategies
- Evaluate communication strategies and programs
- Implement communication strategies and programs
- Produce informational materials to increase awareness of services available
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Arrange for billing for services
- Arrange for refunds and credits
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Receive and log complaints
- Receive credit and employment applications
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
Experience and specialization
Computer and technology knowledge
- Database software
- MS Excel
- MS Outlook
- MS Word
- Information technology
- WordPress
Area of specialization
- Communications
- Technical support
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
- Hand-eye co-ordination
- Repetitive tasks
Own tools/equipment
- Cellular phone
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Health benefits
- Health care plan
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Does not require Canadian work experience
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-09-19
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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