Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Address customers' complaints or concerns
-
Answer inquiries and provide information to customers
-
Arrange for billing for services
-
Arrange for refunds and credits
-
Maintain records and statistics
-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
-
Perform general office duties
-
Answer clients' inquiries and provide information
-
Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
-
Database software
-
Electronic mail
Additional information
Transportation/travel information
Work conditions and physical capabilities
-
Attention to detail
-
Fast-paced environment
-
Overtime required
-
Repetitive tasks
Personal suitability
-
Punctuality
-
Client focus
-
Organized
-
Team player
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.