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user support technician
Posted on September 23, 2024 by Employer details VT Controls Ltd.
Job details
Education: Bachelor's degree. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Computer and technology knowledge: Computer-aided design (CAD). Work conditions and physical capabilities: Fast-paced environment. Tight deadlines. Attention to detail. Standing for extended periods. Personal suitability: Accurate. Organized. Screening questions: Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Health care plan. Vision care benefits.- LocationHamilton, ON
- Workplace information On site
- Salary$28.39HOUR hourly / 35 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Shift, To be determined
- Starts as soon as possible
- Benefits: Health benefits
- vacancies 1 vacancy
- Source Job Bank #3087873
Overview
Languages
English
Education
- Bachelor's degree
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
Experience and specialization
Computer and technology knowledge
- Computer-aided design (CAD)
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
- Standing for extended periods
Personal suitability
- Accurate
- Organized
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-11-20
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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