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information technology (IT) support technician
Posted on September 24, 2024 by Employer details Total North
Job details
Education: College/CEGEP. Tasks: Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Perform Web-server backup and recovery operations. Provide customer service. Perform preventive maintenance. Provide problem-solving services to network users. Perform backup procedures to ensure data preservation. Computer and technology knowledge: Networking software. Networking hardware. Networking security. Servers. Security software. MS Office. MS Windows. Networks. MS Exchange. Environment - Client/Server. Voice over IP. Cloud. Firewall. Area of work experience: Project planning. Transportation/travel information: Willing to travel regularly. Valid driver's licence. Work conditions and physical capabilities: Tight deadlines. Attention to detail. Ability to work independently. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Organized. Team player. Time management. Adaptability. Positive attitude. Quick learner. Experience: 3 years to less than 5 years. Health benefits: Dental plan. Health care plan. Financial benefits: Registered Retirement Savings Plan (RRSP). Other benefits: Other benefits. Paid time off (volunteering or personal days).- LocationWhitehorse, YT
- Workplace information On site
- Salary$30.00 to $32.00HOUR hourly (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3092276
Overview
Languages
English
Education
- College/CEGEP
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Perform preventive maintenance
- Provide problem-solving services to network users
- Perform backup procedures to ensure data preservation
Experience and specialization
Computer and technology knowledge
- Networking software
- Networking hardware
- Networking security
- Servers
- Security software
- MS Office
- MS Windows
- Networks
- MS Exchange
- Environment - Client/Server
- Voice over IP
- Cloud
- Firewall
Area of work experience
- Project planning
Additional information
Transportation/travel information
- Willing to travel regularly
- Valid driver's licence
Work conditions and physical capabilities
- Tight deadlines
- Attention to detail
- Ability to work independently
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Time management
- Adaptability
- Positive attitude
- Quick learner
Benefits
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Other benefits
- Paid time off (volunteering or personal days)
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-11-07
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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