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user support technician

Posted on September 25, 2024 by Employer details Richie It Solutions Inc

Job details

  • LocationEdmonton, AB
  • Workplace information On site
  • Salary30.00 hourly / 30 hours per week
  • Terms of employment Permanent employmentFull time
  • Starts as soon as possible
  • vacancies 1 vacancy
  • Source Job Bank #3094566

Overview

Languages

English

Education

  • College/CEGEP

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations

Additional information

Security and safety

  • Bondable

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

Advertised until

2024-12-04

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Richie It Solutions Inc

  • Professional, scientific and technical services
  • 4 job postings advertised
  • Small business (under 5 employees)
  • 1 business location
  • View business profile

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Job market information

user support technician NOC 22221 Edmonton Region
Median wage Help -
28.85 $/hour

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