customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
September 25, 2024
by
Employer details
Kam Ridge Manufacturing
Job details
Job Title: Customer Service Representative
Salary: $45,000 - $55,000 a year
Full-time, permanent
Monday ? Friday 8:00 a.m. to 5:00 p.m.
Kam Ridge Manufacturing is looking for a Customer Service Representative who will be the first point of contact for our customers and will be responsible for the delivery of exceptional customer service. Their duties include answering or forwarding customer inquiries via telephone/e-mail, order entry, stock and price inquiries, quotations and technical support. This position requires significant contact with customers over the telephone and via email.
Duties and Responsibilities
1. Interacting with customers over the phone and email, providing the customer service and support needed to determine needs and schedule deliveries
2. Investigating and resolving customer opportunities and concerns
3. Processing Sales Orders & Bids generated through phone or email transactions
4. Coordinating order entry functions, order confirmations and delivery dates with customers and shipping dept.
Qualifications and Requirements:
1. High school diploma or equivalent
2. Accurate and efficient data entry skills are essential.
3. Organized and detail oriented.
4. A quick learner and ability to communicate with a diverse clientele group.
5. Excellent communication skills both verbal and written.
6. Excels at operating in a fast pace, community environment.
7. Experience with building/construction supply materials an asset but willing to train.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Job Types: Full-time, Permanent
Pay: $45,000.00-$55,000.00 per year
Additional pay:
* Overtime pay
Benefits:
* Casual dress
* On-site parking
* Store discount
Flexible language requirement:
* French not required
Schedule:
* Monday to Friday
* No weekends
Work Location: In person
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LocationKakabeka Falls, ON
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Workplace information
On site
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Salary$45,000 to $55,000YEAR annually
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9460454732
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