Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
-
Rural area
-
Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
-
Answer written and oral inquiries
-
Address customers' complaints or concerns
-
Answer inquiries and provide information to customers
-
Arrange for refunds and credits
-
Issue receipts and other forms
-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
-
Perform general office duties
-
Receive and log complaints
-
Receive payments
-
Explain procedures, risks and benefits to clients
-
Answer clients' inquiries and provide information
-
Resolve product and service related problems
-
Assess client’s needs and resources to recommend the appropriate goods or services
-
Conduct sales transactions through Internet-based electronic commerce
Experience and specialization
Computer and technology knowledge
-
Internet
-
MS Excel
-
MS Outlook
-
MS Windows
-
MS Word
-
MS Office
-
Spreadsheet
Type of experience
Additional information
Transportation/travel information
-
Own transportation
-
Public transportation is available
Work conditions and physical capabilities
-
Attention to detail
-
Fast-paced environment
-
Tight deadlines
-
Work under pressure
-
Repetitive tasks
-
Sitting
Personal suitability
-
Punctuality
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Flexibility
-
Organized
-
Reliability
-
Team player
-
Initiative
-
Judgement
-
Ability to multitask
-
Dependability
-
Honesty
-
Quick learner
Benefits
Health benefits
-
Dental plan
-
Disability benefits
-
Health care plan
-
Vision care benefits
Financial benefits
-
Group insurance benefits
-
Life insurance
Other benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.