reservations manager
Posted on
October 07, 2024
by
Employer details
General Public
Job details
*Overview*
The restaurant group behind Bar Vendetta, Grey Gardens, and Le Swan has just opened a beautiful new restaurant on Geary Ave. For General Public we are seeking a skilled Reservations Manager to join our team. The ideal candidate will have a background in hospitality and possess excellent customer service and tetris skills. If you are warm, organized, and a great communicator we want to hear from you!
*Duties*
- Manage all aspects of reservations for the establishment
- Oversee booking of groups for semi-private and private events
- Work day shifts at the restaurant, managing admin responsibilities while having oversight of lunch service and seatings
- Handle guest inquiries and resolve any issues promptly
- Utilize phone systems to manage incoming texts and calls
- Maintain a high level of guest service and satisfaction
- Respond to emails and maximize business levels for all services
*Skills*
- Proficiency in phone and email etiquette and customer service
- Strong understanding of guest services in the hospitality industry
- Ability to communicate graciously and effectively
- Familiarity with reservation software and phone systems
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 28 ? 44 per week
Additional pay:
* Tips
Benefits:
* Dental care
* Discounted or free food
* Flexible schedule
* Paid time off
* Vision care
Flexible language requirement:
* French not required
Schedule:
* Day shift
* Weekends as needed
Experience:
* Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 2024-10-16
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LocationToronto, ON
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Workplace information
On site
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Salary$22.00HOUR hourly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9477038092
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