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call centre agent - customer service
Posted on October 09, 2024 by Employer details Gauthier Chrysler Dodge Jeep Ram
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Business sector. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Computer and technology knowledge: Database software. Internet. Type of experience: Call centre. Security and safety: Driving record check (abstract). Work conditions and physical capabilities: Attention to detail. Work under pressure. Repetitive tasks. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Health care plan. Financial benefits: Bonus. Group insurance benefits. Other benefits: Free parking available. Parking available.- LocationWinnipeg, MB
- Workplace information On site
- Salary$16.00 to $17.00HOUR hourly (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3112006
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Business sector
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Experience and specialization
Computer and technology knowledge
- Database software
- Internet
Type of experience
- Call centre
Additional information
Security and safety
- Driving record check (abstract)
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Bonus
- Group insurance benefits
Other benefits
- Free parking available
- Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-10-23
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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