engineering service manager
Title posted on Jobillico -
Service Manager
Posted on
October 10, 2024
by
Employer details
Wajax Limited
Job details
<p><strong>The Opportunity</strong></p> <p>Accountable/responsible for ensuring parts and service requests are fulfilled at a high standard of quality to customers by quoted delivery date, ensuring consistent application and administration of the company?s parts, service, and warranty programs.</p> <p> </p> <p><strong>The Role</strong></p> <ul> <li>Responsible for day-to-day support of the business of Service & Sales for Rotating Equipment and Hydraulics for all our customers</li> <li>Execute initiatives that contribute to long-term operational excellence and maximize efficiencies including service, warranty programs and parts operations at the branch</li> <li>Identify issues and work with branch co-workers to resolve them in a timely manner</li> <li>Provide training and support for all Service technicians and supervisors</li> <li>Manage branch personnel performance, safety, training, and customer service</li> <li>Work with customers, suppliers, and co-workers to fulfill service orders and inquiries with service and cost expectations</li> <li>Manage workflow, scheduling, and monitoring of work order status</li> <li>Ability to work in a high paced environment with strong time management skills</li> <li>Ability to multitask effectively</li> </ul> <p> </p> <p><strong>The Candidate</strong></p> <ul> <li>Education: Journeyman Heavy Equipment Technician, Millwright, or similar certification an asset.</li> <li>Work Experience: 5 years min related experience in a management in service of rotating equipment, parts, supply chain or product support operations.</li> <li>Knowledge:<strong> </strong>Experience working with budgets, analyzing budgets, and developing targets.</li> <li>Proficiency: Microsoft Office, including Outlook, Excel, Word, and PowerPoint</li> <li><span>Effective communication skills, oral and written with the ability to communicate persuasively; provide necessary information to direct reports to enable them to do their work efficiently.</span></li> </ul> <p> </p> <p><strong>The Company</strong></p> <p>Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.</p> <p>Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional ?perks.?</p> <p>Highlights include:</p> <ul> <li>Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.</li> <li>Wajax led e-learning, and product training through industry leading manufacturers.</li> <li>Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.</li> <li>Recognition program where points are earned for merchandise or gift certificates, plus cash awards.</li> <li>Flexible work arrangements.</li> <li><span>Award-Winning Health and Wellness Program.</span></li> <li><span>Company Match Pension Plan</span></li> </ul> <p><span> Compensation: $95,000 - $105,000 + Annual Incentive Bonus + Vehicle Allowance</span></p> <p><span> </span></p> <p>By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a work
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LocationKamloops, BC
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Workplace information
On site
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SalaryNot available
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#14480325
Advertised until
2024-11-07
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