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customer service clerk Recruitment agency
Posted on October 15, 2024 by Employer details Davidson Contract Services
Job details
Education: Secondary (high) school graduation certificate. Work setting: Trucking firm. Tasks: Act as spokesperson for an organization. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Answer clients' inquiries and provide information. Conduct training sessions. Professionalism in customer service. Suggestive selling. Contact potential customers by phone. Provide customer service. Plan and oversee Webinars. Explain features when purchasing or selling for clients. Type of product: Truck. Computer and technology knowledge: Salesforce. Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS PowerPoint. Zoho CRM. Area of specialization: Customs services. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Experience: 1 to less than 7 months. Other benefits: Free parking available.- LocationGuelph, ON
- Workplace information On site
- Salary$23.00 to $26.00HOUR hourly (To be negotiated) / 40 to 44 hours per week
- Terms of employment Term or contractFull time
- Day, 08:00 to 16:00
- Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Permanent placement opportunity
- Source Job Bank #3118957
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Trucking firm
Responsibilities
Tasks
- Act as spokesperson for an organization
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Answer clients' inquiries and provide information
- Conduct training sessions
- Professionalism in customer service
- Suggestive selling
- Contact potential customers by phone
- Provide customer service
- Plan and oversee Webinars
- Explain features when purchasing or selling for clients
Experience and specialization
Type of product
- Truck
Computer and technology knowledge
- Salesforce
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS PowerPoint
- Zoho CRM
Area of specialization
- Customs services
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Other benefits
- Free parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-11-14
Important notice: This job posting is advertised by a recruitment agency on behalf of the employer. The agency acts as an intermediary between Job Bank and the employer. The Government of Canada has taken steps to make sure this job posting is accurate and reliable but cannot guarantee its authenticity.
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