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front desk agent
Posted on October 18, 2024 by Employer details Staybridge Suites Dawson Creek
Job details
## Overview We are seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate should have excellent customer service skills and be able to multitask in a fast-paced environment. Applicants must have flexible availability. ## Duties - Greet and check-in guests with a warm and welcoming attitude - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Assist guests with inquiries, requests, and resolving any issues promptly - Process guest check-outs efficiently - Maintain a tidy and organized front desk area - Handle reservations and cancellations accurately - Utilize phone systems and hotel software effectively ## Experience - Previous experience in customer service or hospitality is preferred - Knowledge of front desk operations and procedures - Excellent communication skills with a focus on guest services - Multilingual or bilingual abilities are a plus - Familiarity with phone etiquette and handling various guest situations Job Types: Full-time, Part-time, Permanent Pay: From $17.40 per hour Benefits: * Extended health care Flexible language requirement: * French not required Schedule: * Day shift * Evening shift * Night shift * Weekends as needed Experience: * Customer service: 1 year (preferred) Work Location: In person Expected start date: 2024-10-21- LocationDawson Creek, BC
- Workplace information On site
- Salary$17.40HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9493099075
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