Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Register arriving guests and assign rooms
-
Process group arrivals and departures
-
Take, cancel and change room reservations
-
Provide information on hotel facilities and services
-
Process guests' departures, calculate charges and receive payments
-
Maintain an inventory of vacancies, reservations and room assignments
-
Answer telephone and relay telephone calls and messages
-
Provide customer service
Experience and specialization
Computer and technology knowledge
-
Multi-line switchboard
-
Word processing software
-
Database software
-
Central reservation system (CRS)
-
Internet
Additional information
Work conditions and physical capabilities
-
Attention to detail
-
Fast-paced environment
-
Standing for extended periods
Personal suitability
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Flexibility
-
Organized
-
Reliability
-
Team player
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.