dental receptionist
Posted on
October 27, 2024
by
Employer details
Family Dental Care
Job details
*Job Summary*
We are seeking a friendly and organized Dental Receptionist to join our team. The ideal candidate will serve as the first point of contact for patients, ensuring a friendly and welcoming atmosphere while efficiently managing front desk operations. This role requires excellent communication skills and a strong understanding of dental office procedures, as well as proficiency in electronic dental records systems.
*Responsibilities*
* Greet patients warmly and assist them with check-in and check-out processes.
* Manage appointment scheduling, confirmations, and cancellations effectively.
* Handle incoming phone calls, addressing inquiries and directing calls to appropriate staff members.
* Maintain patient records accurately using electronic medical records systems such as Dentrix or Epic.
* Process patient payments and insurance claims in accordance with office policies.
* Educate patients regarding the dental procedures and make finanical agrement with patients and collect the payments as needed.
* Ensure the front desk area is organized and presentable at all times.
* Collaborate with dental staff to ensure smooth clinic operations and patient flow.
* Assist with administrative tasks as needed to support overall office functions.
*Skills*
* Previous experience in a front desk role within a DENTAL OFFICE is preferred. DENTAL ASSISTING experience is preferred.
* Proficient in using phone systems and managing multiple lines effectively.
* Familiarity with electronic dental records systems, particularly Dentrix is a plus.
* Strong administrative skills with attention to detail and accuracy in data entry.
* Excellent interpersonal skills with the ability to communicate clearly and compassionately with patients.
* Ability to multitask in a fast-paced environment while maintaining professionalism.
* A positive attitude and a commitment to providing exceptional patient care.
Job Type: Full-time
Additional pay:
* Bonus pay
* Overtime pay
Benefits:
* Dental care
* Extended health care
* On-site parking
Schedule:
* Monday to Friday
* Weekends as needed
Education:
* Secondary School (required)
Experience:
* Dental receptionist: 1 year (required)
Work Location: In person
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LocationOttawa, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9503092931
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