2222116
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technical support representative

Posted on October 28, 2024 by Employer details SOFTRON TAX

Job details

  • LocationEtobicoke, ON
  • Workplace information On site
  • Salary18.00 to 20.00 hourly (To be negotiated) / 70 to 80 hours bi-weekly
  • Terms of employment Permanent employmentFull time
  • Evening, Flexible Hours, Morning
  • Starts as soon as possible
  • Benefits: Health benefits
  • vacancies 1 vacancy
  • Source Job Bank #3133076

Overview

Languages

English

Education

  • Bachelor's degree

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Troubleshooting

Responsibilities

Tasks

  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide customer service
  • Troubleshoot and resolve technical problems
  • Answer clients' inquiries and provide information
  • Answer telephone and relay telephone calls and messages

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail
  • Ability to work independently

Personal suitability

  • Excellent oral communication
  • Initiative
  • Organized
  • Team player
  • Honesty

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-11-11

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Job market information

technical support representative NOC 22221 Toronto Region
Median wage Help -
28.85 $/hour

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