Overview
Languages
English
Education
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Remote location
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Hotel, motel, resort
Responsibilities
Tasks
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Co-ordinate activities with other work units or departments
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Establish work schedules and procedures
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Prepare and submit reports
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Co-ordinate, assign and review work
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Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
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Requisition materials and supplies
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Address customers' complaints or concerns
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Train or assist in the training of other workers
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Take, cancel and change room reservations
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Receive and record bookings for package tours
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Provide information on hotel facilities and services
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Provide information regarding features of rooms, service of hotel and points of interest
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Develop and implement policies and procedures for daily operations
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Assist clients with check-in procedures for accomodation and/or transportation
Supervision
Experience and specialization
Computer and technology knowledge
Additional information
Work conditions and physical capabilities
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Fast-paced environment
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Standing for extended periods
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Work under pressure
Personal suitability
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Accurate
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Client focus
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Dependability
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Initiative
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Interpersonal awareness
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Judgement
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Organized
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Team player
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.