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kennel manager
Posted on October 30, 2024 by Employer details Meadowview Pet Resort
Job details
*About us* Meadowview Pet Resort is a premiere dog and cat boarding facility located in Thorold. We are central to Niagara Falls, St. Catharines, Fonthill & Welland. In addition to boarding, we also offer daycare and grooming services. Meadowview Pet Resort is currently seeking a Full Time Kennel Manager. If you love animals and have experience in a supervisor or management role, this is the opportunity for you! *RESPONSIBILITIES* * Provide guidance and direction to kennel & daycare attendants ensuring execution of protocols for animal care and cleanliness of the facility * Regularly review team member performance and lead by example * Assist Kennel Attendants with daily tasks (inc. feeding, bathroom breaks, playgroups, etc.) * Create daily layouts to ensure daily schedule is being followed * Address and resolve client concerns and inquiries in regards to their pet?s care * Oversee feeding, ensuring that instructions are being followed * Oversee or distribute medications * Conduct monthly evaluation of daycare groups to ensure a proper group dynamic * Onboard and train new staff to provide a proper level of service as well as maintain a safe environment * Attend and participate in monthly Management meetings to facilitate communication and teamwork * Plan and execute events throughout the year (ex. fundraisers, themed events) * Plan & schedule social media posts (including but not limited to: videos, birthday shoutouts, contests, etc.) * Respond to customer inquiries through phone, email or our direct message system * Troubleshoot and resolve customer issues or concerns * General reception duties when needed (ex. Checking in and out guests, invoicing departing guests, performing tours) *REQUIREMENTS/QUALIFICATIONS* * Minimum three (3) years supervisor or management experience in an animal related industry * Extensive customer service experience * Legally able to work in Canada * Able to efficiently operate a computer and other office equipment * Experience handling different breeds & species of animals * Flexibility with working hours (we are open 365 days a year) * Have reliable transportation to and from work (we are located in the country) *THE IDEAL CANDIDATE WILL* * LOVE animals * Have previous management or supervisor experience * Have a pleasant personality and a positive attitude * Have excellent customer service skills * Be reliable and honest * Be a self starter * Be comfortable working both alone or in a team environment * Be able to manage multiple tasks simultaneously * Have flexibility with working hours (we are open 7 days/week, 365 days/year) *WORKING HOURS* This position may be required to work up to 5 days per week (we are open 7 days a week) with shifts scheduled anytime from 7am to 9pm. This position will be approximately 35-40 hours per week. Job Type: Full-time Expected hours: 35 ? 40 per week Work Location: In person Application deadline: 2024-11-10- LocationNiagara Falls, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9506971825
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