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customer service representative - call centre
Title posted on indeed.com - Customer Service Representative
Posted on October 31, 2024 by Employer details Mercanti Granite and Quartz LTD
Job details
*Job Title: Full-Time Customer Service and Sales Representative* *Location:* Grande Prairie/County of Grande Prairie *Salary:* Competitive, based on experience *About Us:* Mercanti Granite & Quartz Ltd. is a dynamic and growing company dedicated to providing top-notch stone products and exceptional service to our valued customers in the Grande Prairie area. We pride ourselves on our commitment to quality and a collaborative work environment. *Position Overview:* We are seeking a motivated and self-starting Customer Service and Sales Representative to join our team. The ideal candidate will have excellent attention to detail, be highly organized, and possess a strong desire to exceed customer expectations while driving sales. *Key Responsibilities:* * Provide outstanding customer service via phone, email, and in-person interactions. * Assist customers with inquiries, product information, and order processing. * Identify customer needs and recommend appropriate products/services to drive sales. * Maintain accurate records of customer interactions and transactions. * Collaborate with team members to achieve sales targets and improve customer satisfaction. * Manage time effectively and prioritize tasks to meet deadlines. * Follow up on leads and maintain relationships with existing customers. * Stay updated on product knowledge and industry trends. *Qualifications:* * Previous experience in customer service and sales is preferred. * Strong communication and interpersonal skills. * Exceptional attention to detail and organizational skills. * Ability to work independently and as part of a team. * Proficient in using customer relationship management (CRM) software and other relevant tools. * Positive attitude and a passion for helping customers. *What We Offer:* * Competitive wage based on experience. * Comprehensive benefits package, including: * Health and dental insurance * Opportunities for professional growth and development * A supportive and collaborative team environment *How to Apply:* To apply, please submit your resume to Erin at shopmgq@gmail.com. *Application Deadline:* Open until suitable candidate found. Join us at Mercanti Granite & Quartz Ltd. and be part of a team that values dedication, hard work, and exceptional service in the Grande Prairie area! Job Type: Full-time Pay: $15.00-$29.67 per hour Benefits: * Dental care * Employee assistance program * Extended health care * On-site parking * Vision care Flexible language requirement: * French not required Schedule: * Monday to Friday Experience: * Phone etiquette: 1 year (required) * Sales: 1 year (required) * Organizational skills: 1 year (required) Language: * English (required) Work Location: In person Expected start date: 2024-11-04- LocationWembley, AB
- Workplace information On site
- Salary$15.00 to $29.67HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9508801553
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