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guest services manager
Posted on November 01, 2024 by Employer details Vintage Hotels
Job details
Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Supervise staff. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Supervision: 1 to 2 people. 3-4 people. Computer and technology knowledge: MS Word. MS Excel. MS Office. MS Outlook. Security and safety: Criminal record check. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Team player. Government programs: Recognized employer. Experience: 3 years to less than 5 years. Health benefits: Dental plan. Disability benefits. Health care plan. Financial benefits: Group insurance benefits. Life insurance. Registered Retirement Savings Plan (RRSP). Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. Other benefits. Paid time off (volunteering or personal days). Team building opportunities.- Location48 John St. WestNiagara-on-the-Lake, ONL0S 1J0
- Workplace information On site
- Salary$20.95HOUR hourly / 30 to 44 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, Early Morning, Morning
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3138664
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Supervise staff
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
Supervision
- 1 to 2 people
- 3-4 people
Experience and specialization
Computer and technology knowledge
- MS Word
- MS Excel
- MS Office
- MS Outlook
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Valid driver's licence
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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