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user support technician
Posted on November 04, 2024 by Employer details Booster Prep Inc.
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Work setting: General office. Tasks: Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Perform Web-server backup and recovery operations. Supervision: 1 to 2 people. Computer and technology knowledge: Android. iOS. Networking software. Intranet. Internet. MS Windows. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Personal suitability: Accurate. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Team player. Ability to multitask. Time management. Experience: 7 months to less than 1 year.- Location3300 McNicoll AveScarborough, ONM1V 5J6
- Workplace information On site
- Salary$28.85HOUR hourly / 30 to 35 hours per week
- Terms of employment Permanent employmentFull time
- Overtime
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3140895
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- General office
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
Supervision
- 1 to 2 people
Experience and specialization
Computer and technology knowledge
- Android
- iOS
- Networking software
- Intranet
- Internet
- MS Windows
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
- Time management
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-12-04
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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