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customer service representative - call centre
Title posted on indeed.com - Customer Service Representative
Posted on November 04, 2024 by Employer details AAR Financial
Job details
*Job Summary* We are seeking a detail-oriented and motivated Customer Service Representative to join our team. The ideal candidate will be responsible for locating individuals who have outstanding debts or obligations. This role requires strong analytical skills, effective communication, and the ability to negotiate and resolve issues. As a Customer Service Representative you will play a crucial role in account management and recovery processes. *Duties* - Conduct thorough research to locate individuals using various databases and online resources. - Perform data entry and maintain accurate records of all findings and communications. - Analyze account information to determine the best approach for contact and negotiation. - Utilize phone etiquette to engage with individuals in a professional manner while discussing their accounts. - Negotiate payment arrangements or settlements with debtors effectively. - Collaborate with the accounting team to ensure accurate account analysis and updates on accounts receivable and accounts payable. - Maintain confidentiality of sensitive information throughout the tracing process. *Experience* - Proven experience in data entry and familiarity with accounting software is preferred. - Strong analytical skills, with the ability to interpret financial data related to accounts. - Excellent math skills for calculating payment plans or settlements. - Prior experience in accounts receivable or accounts payable is a plus. - Ability to demonstrate effective phone etiquette while communicating with clients and debtors. Join our team as a Customer Service Representative where your skills will contribute significantly to our operations and help us achieve our goals in account recovery! Job Type: Full-time Pay: From $15.80 per hour Expected hours: 40 per week Additional pay: * Commission pay Benefits: * Casual dress * Store discount Flexible language requirement: * French not required Schedule: * 8 hour shift * Day shift * Monday to Friday * Weekends as needed Work Location: In person- LocationWinnipeg, MB
- Workplace information On site
- Salary$15.80HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9513936902
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