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customer service clerk
Posted on November 05, 2024 by Employer details Onmyownbusiness Solutions Inc.
Job details
Education: Bachelor's degree. or equivalent experience. Work setting: Consulting firm. Professional association or organization. Tasks: Develop communication strategies. Evaluate communication strategies and programs. Implement communication strategies and programs. Act as spokesperson for an organization. Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Assist in the preparation of brochures, reports, newsletters and other material. Conduct public opinion and attitude surveys. Gather, research and prepare communications material. Initiate and maintain contact with the media. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive credit and employment applications. Receive payments. Maintain and manage digital database. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: Dictaphone. MS Excel. MS Outlook. MS Windows. MS Word. Adobe Photoshop. MS PowerPoint. MS Office. Social Media. Google Drive. LinkedIn. Area of specialization: Communications. Digital media. Security and safety: Reference required. Work conditions and physical capabilities: Attention to detail. Overtime required. Work under pressure. Hand-eye co-ordination. Repetitive tasks. Standing for extended periods. Own tools/equipment: Cellular phone. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you available for shift or on-call work?. Do you have previous experience in this field of employment?. What is the highest level of study you have completed?. Experience: 1 year to less than 2 years. Other benefits: Free parking available. Learning/training paid by employer.- LocationMoncton, NB
- Workplace information On site
- Salary$18.00HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Day, Overtime, On Call
- Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #3142861
Overview
Languages
Bilingual
Education
- Bachelor's degree
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Consulting firm
- Professional association or organization
Responsibilities
Tasks
- Develop communication strategies
- Evaluate communication strategies and programs
- Implement communication strategies and programs
- Act as spokesperson for an organization
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Conduct public opinion and attitude surveys
- Gather, research and prepare communications material
- Initiate and maintain contact with the media
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive credit and employment applications
- Receive payments
- Maintain and manage digital database
- Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
- Dictaphone
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Adobe Photoshop
- MS PowerPoint
- MS Office
- Social Media
- Google Drive
Area of specialization
- Communications
- Digital media
Additional information
Security and safety
- Reference required
Work conditions and physical capabilities
- Attention to detail
- Overtime required
- Work under pressure
- Hand-eye co-ordination
- Repetitive tasks
- Standing for extended periods
Own tools/equipment
- Cellular phone
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Other benefits
- Free parking available
- Learning/training paid by employer
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-12-05
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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