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customer service adviser
Title posted on ZipRecruiter - Customer Service Representative
Posted on November 04, 2024 by Employer details Pure Lifestyle Inc.
Job details
<h3>Job Description</h3><div>Job Description<div><p>At <em><strong>Pure</strong></em>, we believe that exceptional customer service is essential for a successful business. As a <strong>Customer Service Representative</strong>, you play a crucial role in shaping our customers' experience and satisfaction. You are the frontline ambassador of our company, entrusted with building positive relationships and ensuring that every interaction leaves a lasting impression. Your dedication to resolving inquiries, providing solutions, and delivering unparalleled service directly impacts our reputation and growth. Delivering excellence and making a difference in the lives of our valued customers every day is the main goal of our customer service team!</p><p> </p><p><strong>Responsibilities of the Customer Service Representative:</strong></p><ul><li><p>Identifying opportunities to suggest additional products or services that complement the customer's purchase</p></li><li><p>Setting up displays and promotional materials to draw customer attention</p></li><li><p>Highlighting premium products and promoting upgrades</p></li><li><p>Updating customer account information</p></li><li><p>Assisting with billing inquiries and payment processing</p></li><li><p>Ensuring seamless communication and service delivery</p></li><li><p>Implementing company sales strategies in customer interactions</p></li><li><p>Coordinating with sales, technical support, and other departments to resolve complex issues</p></li><li><p>Adapting sales techniques to meet the needs of different customer segments</p></li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li><p>Associate Degree in business, communications, or related fields</p></li><li><p>Previous experience in customer service, sales, communications, or a similar field</p></li><li><p>Proficiency in multitasking, prioritizing, and time management</p></li><li><p>Excellent communication and interpersonal skills</p></li><li><p>A friendly and positive demeanour</p></li><li><p>Must be available Full-Time</p></li><li><p>Must be comfortable working in person and willing to commute to our office every day</p></li></ul><p> </p><p><strong>The Customer Service Representatives are rewarded with:</strong></p><ul><li><p>Positive and supportive environment of inclusion and diversity</p></li><li><p>Ongoing training and career growth opportunities within our organization</p></li><li><p>Travel opportunities to attend industry events</p></li><li><p>Competitive compensation package with performance and retention bonuses</p></li></ul><p> </p><p>Ready to channel your enthusiasm for customer service into a rewarding career opportunity? Apply today and join us in exceeding customer expectations!</p></div></div>- LocationRichmond, BC
- Workplace information On site
- Salary$52,791.84YEAR annually
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source ZipRecruiter #3ac21907
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