customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative (CSR)
Posted on
November 05, 2024
by
Employer details
Barnes & Aidi
Job details
*Job Summary*
We are seeking dedicated and enthusiastic Customer Service Representatives to join our team. In this role, you will be the first point of contact for our customers. Your ability to communicate effectively and analyze customer needs will be crucial in ensuring a positive experience. This position requires a strong commitment to customer satisfaction and the ability to handle inquiries with professionalism. This role would be suitable for someone who has previously worked in a team environment. However, no experience is required as training will be provided.
Full-time: Monday to Friday (12:00 p.m. - 9:00 p.m.) & Saturday to Sunday (optional: 12:00 p.m. - 6:00 p.m.)
Entry-Level Position
Training Provided (paid)
Weekly Compensation: $500.00-$1,000.00 (average pay)
*DUTIES:*
Responsibilities will include speaking to customers and sharing campaign information with customers/donors and/or connecting them with client products and services, completing applications, processing payments, accepting credit cards, and debit payments, following up, filing and finalizing all paperwork, attending daily sales/training meetings, ability to work with a team and lead them to meet monthly targets, handle all customer inquiries, reservations and confirmations, work closely with members of the team to analyze and address their in-office/in-field needs, train members of staff on sales systems, handle general office duties, and use Andriod Systems.
*Typical Day:*
As a member of our sales associate team, you will be promoting our clients' programs in residential areas through direct interaction. Your role will focus on ensuring customer satisfaction while driving program awareness.
*Skills to Possess*
Team players that are enthusiastic, eager, energetic outgoing, responsible, reliable, dynamic, motivated, self-starter, quick learner, have a strong command of the English language, have good communication skills with attention to detail, hardworking and teachable. We have a very positive office environment we are only looking for those with an optimistic attitude. Be a people person and demonstrate strong customer service skills. The resilience to deal with customers who turn you down. Be professional in appearance and demeanour. Have effective decision-making abilities.
The position comes with room for growth from a Customer Service Representative into a Supervisor/Managerial role.
Join our team as a Customer Service Representative where your contributions will make a difference in delivering outstanding service to our valued customers.
To apply, please submit your resume for consideration.
*THIS IS NOT A REMOTE POSITION!*
Job Type: Full-time
Pay: $500.00-$1,000.00 per week
Schedule:
* Monday to Friday
* Weekends as needed
Language:
* English (required)
Work Location: In person
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LocationMississauga, ON
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Workplace information
On site
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Salary$500 to $1,000WEEKLY weekly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9515882887
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