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customer service representative - call centre
Title posted on indeed.com - CSR - Customer Service Representative
Posted on November 06, 2024 by Employer details North Shore Executives
Job details
\*Overview\* We are seeking a dynamic Customer Service/Sales Representative to join our team. If you are passionate about providing exceptional customer service and have a knack for sales, we want to hear from you. This role offers the opportunity to engage with customers, drive sales, and contribute to a positive customer experience. \*Duties\* - Interact with customers via phone, email, and in-person to provide information about products and services - Process orders, returns, and exchanges efficiently for Eastcore - Utilize data entry skills to update customer information in the system - Demonstrate excellent phone etiquette while assisting customers with inquiries - Analyze customer needs to offer suitable products or services - Upsell products and services to maximize sales opportunities \*Experience\* - Fluency in English is required - Previous experience in customer service or sales roles is preferred - Strong communication skills with the ability to engage customers effectively - Familiarity with CRM systems is advantageous - Work authorization in Canada - Prior customer service experience is a plus Job Types: Full-time, Permanent Additional pay: * Bonus pay * Commission pay Benefits: * Casual dress * Flexible schedule * Paid time off Schedule: * 8 hour shift * Day shift * Monday to Friday * Weekends as needed Education: * Secondary School (preferred) Experience: * Call center: 1 year (preferred) * Customer service: 1 year (preferred) Work Location: In person Expected start date: 2024-11-30- LocationSaskatoon, SK
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9517022366
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