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assistant manager - retail
Title posted on indeed.com - Assistant Manager
Posted on October 19, 2024 by Employer details Crumbl
Job details
Assistant Manager Mandatory Role Functions: LEADERSHIP & MANAGEMENT: Lead the team to work together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture". PEOPLE DEVELOPMENT: Assist in developing Crumbl team member's skills and capabilities for their current roles, future roles at Crumbl, and to prepare them for their lives beyond Crumbl. OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, ordering, quality control and taste, the cookie baking process, presentation of the cookie, facilities and equipment management, staffing and labor, scheduling, forecasting cookie supply and demand, delivery experience, etc SERVICE: Welcoming and friendly interactions with every customer that interacts with Crumbl. Participates in a variety of planned as well as grass root initiatives to acquire new Crumbl customers. COMMUNICATION: Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels. Shares important updates and business information regularly that will help the team and business perform well. TECHNOLOGY APTITUDE: Confidently be able to use email, chat applications, Microsoft Office, Gmail, human resource information system, and the point-of-sale system(s). Understand & demonstrate high proficiency with varies platforms such as the Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application. Be able to problem solve technology issues through key technology support contacts when needed. ATTENTION TO DETAIL: Highly aware of the smaller details of operating the business and ensures those details are over managed, communicated, and taught to the team to deliver excellence on a daily basis. CLEANLINESS & TIDINESS: Always maintain a presentation to the crew member and customer of a clean, orderly, and safe environment. Responsible for ensuring the baking equipment, utensils, and environment are clean and orderly beyond company and state requirements at all times. FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Communicates promptly to management and utilizes the appropriate tools to initiate diagnosis and repairs if needed. SAFETY: Constantly is training and coaching on safety first with the team. Assesses equipment, the environment, and work practices to ensure the team, the customer, and the brand is acting in a safe manner at all times. General role qualifications: CHARACTER: Naturally has strong personal values and displays these through actions and words. WORK-ETHIC: Committed to giving exceptional effort consistently in all responsibilities. CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking. EXPERIENCE: Preferably has 5+ years of business, leadership, management, and food or restaurant experience. EDUCATION: Prefer an associate degree or higher. COMMITMENT TO THE CUSTOMER & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence in everything you do. Our Philosophy: We treat all people well, with a positive and caring servant's attitude. We believe in coaching everyone to their full potential. Character, Values & Excellence: We have high integrity and character, which builds an unbreakable level of trust. We are excellence driven, paying attention to every detail. We have grit and are bold and decisive in our actions. Living Life, Inspiring, & Having Fun ------------------------------------------------------ *Schedule: * 5 days a week Willingness to Work flexible days and hours as needed *Benefits:* Regular performance collaboration and career growth opportunities Management outings Paid- LocationDartmouth, NS
- Workplace information On site
- Salary$50,000 to $65,000YEAR annually
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9493274095
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