receptionist
Title posted on indeed.com -
Front Desk Receptionist
Posted on
November 06, 2024
by
Employer details
South Vancouver Physiotherapy Clinic
Job details
South Vancouver Physiotherapy Clinic is a multidisciplinary clinic providing services in South Vancouver. Our team consists of experienced and dedicated healthcare professionals (Physiotherapists, Massage Therapists and Kinesiologists).
We are looking for a part-time 15-30 hours a week) front desk admin/receptionist who is passionate about helping clients with their personal injuries. The successful candidate will participate in administrative support for the clinic. They will operate independently in a way that upholds the values of the clinic, and provides optimal patient care in an enjoyable workplace.
Responsibilities include but are not limited to:
* Participate in daily administrative operations of clinic: Assist with day-to-day clinic needs such as providing customer service to patients, assisting with general administrative duties, scheduling patient appointments and preparing treatment rooms
* Interacting with clients and fielding patient inquiries
* Booking appointments in person, by phone and email
* Accepting payments and submitting insurance coverage
* Responding by phone and email
* Scanning and filing confidential documentation
* Preparation of necessary paperwork
* Corresponding with third-party insurers with regards to treatment coverage
* Treatment room/equipment cleaning and preparation
* Inventory checks/restocking
* Other various jobs to help the clinic run smoothly
* Be willing to work mornings, evenings, weekends and occasional overtime if required
* Willing to work in a busy and sometimes stressful environment, while attending to the many competing interests of patients, staff and clinicians.
We are looking for an individual with the following skills/attributes:
* Customer-service oriented
* Responsible and keen to ensure that all duties are executed well
* High attention to detail
* Above-average computer skills (typing speed of minimum 50 wpm)
* Organized and trustworthy (able to handle cash and confidential information)
* Ability to work independently and proactively
* Capable of multitasking in a fast-paced environment
* Excellent English language skills (both spoken and written)
* Ability to establish priorities, work independently and proceed with objectives with minimal supervision
* Ability to exercise accuracy, confidentiality, tact, and discretion
* Strong computer literacy and proficiency (MS Office, EMR software experience an asset)
* Efficient with strong time management skills, organizational skills and the ability to prioritize independently.
* Outstanding interpersonal and communication skills both verbal (written, phone, and in-person)
* Strong customer service skills (working with difficult clients including conflict resolution)
* Strong task prioritization and organizational skills
Experience required:
* Experience with Medical or booking software
* Customer service.
* Previous receptionist experience and/or sales experience.
* Proficient with technology/computers as well as Google drive and Microsoft Office.
Note:
* *Experience with Jane app software is* *an asset.*
* Preference will be given to individuals who are looking for longer-term employment and live close by.
* Please complete the Indeed Customer Service skills Assessment and be sure to include a Cover Letter with your Resume by email at manager@southvanphysio.com
Job Types: Part-time, Permanent
Salary: $18-19 per hour
Job Types: Part-time, Permanent, Casual
Pay: $18.00-$19.00 per hour
Benefits:
* On-site parking
Schedule:
* Evening shift
* Monday to Friday
* Morning shift
* Weekends as needed
Education:
* Secondary School (preferred)
Experience:
* Customer service: 1 year (required)
* Reception and sales: 1 year (preferred)
* administrative assistant: 1 year (preferred)
* Jane app janeapp: 1 year (required)
* receptionist: 1 year (required)
Work Location: In person
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LocationVancouver, BC
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Workplace information
On site
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Salary$18.00 to $19.00HOUR hourly
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Terms of employment
Casual employmentPart time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9517456611
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