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medical receptionist
Posted on November 07, 2024 by Employer details Macdonald Centre for Natural Medicine
Job details
The Macdonald Centre for Natural Medicine *(MCNM)* in downtown Courtenay is hiring a full time receptionist. *MCNM is *a well-established and reputable naturopathic medical clinic dedicated to providing holistic healthcare solutions to our valued patients. Our clinic is committed to excellence in patient care, and we are seeking a highly capable and compassionate receptionist to join our team. We offer a supportive and positive work environment with a long history of retaining and growing our staff members. *Job Description:* As our Receptionist, you will play a pivotal role in ensuring the smooth operation of our clinic and providing exceptional customer service to our patients. Your primary responsibilities will include answering phone calls and emails, booking appointments, managing incoming inventory, filing and organizing patient files, greeting patients, assisting with their needs, mixing tinctures, and handling mail orders. Additionally, you will have the opportunity to showcase your sales skills by engaging potential patients and promoting our services. *Responsibilities:* * Greet patients warmly, check them in for their appointments, and assist them in a caring and professional manner. * Efficiently answer incoming phone calls and emails, providing professional and friendly assistance to patients and addressing their inquiries. * Schedule appointments accurately and manage the clinic's appointment calendar effectively. * Reconciling daily financial transactions * Organize and maintain patient files, ensuring confidentiality and accuracy in filing, prepping, and storing records. * Prepare and mix tinctures as per prescribed guidelines and ensure proper labelling and storage. * Process and fulfill mail orders promptly, ensuring accurate packaging and shipping. * Cultivate a positive and welcoming atmosphere, fostering a team-oriented environment with staff and tenants. * Utilize sales skills to engage potential patients, highlighting the benefits of naturopathic medicine and our services. * Demonstrate excellent attention to detail in managing various tasks simultaneously. * Uphold confidentiality and ensure compliance with privacy regulations. *Qualifications:* * High school diploma or equivalent; additional certification in healthcare administration or related field is a plus. * Proven experience as a receptionist or in a similar role, preferably in a healthcare or wellness setting. * Excellent communication skills, both verbal and written, with a friendly and professional demeanour. * Strong organizational skills with a keen eye for detail and the ability to manage multiple tasks efficiently. * Proficiency in using computer systems, including scheduling software, email, and basic office applications. * Sales experience and the ability to effectively communicate the benefits of naturopathic medicine to potential patients. * Trustworthy and able to handle confidential information with discretion. * Strong work ethic, reliability, and the ability to make decisions in sensitive situations. * Ability to work independently while maintaining a positive attitude and team spirit. * Flexibility to work full-time and take holidays when the clinic is closed. * Genuine interest in naturopathic medicine and a passion for promoting holistic health. *How to Apply: *Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We appreciate all applications, but only shortlisted candidates will be contacted. *check us out at www.getwellhere.com* Job Type: Full-time Pay: From $24.00 per hour Expected hours: 37.5 per week Benefits: * Paid time off Flexible language requirement: * French not required Schedule: * Monday to Friday Education: * Secondary School (preferred) Experience: * receptionist: 1 year (required) Location: * Courtenay, BC (required) Work Location: In person- LocationCourtenay, BC
- Workplace information On site
- Salary$24.00HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9517928319
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