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information technology (IT) support technician
Posted on November 07, 2024 by Employer details Bathroom Brothers
Job details
Education: Bachelor's degree. Computer science. or equivalent experience. Work setting: Construction company. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Supervision: 3-4 people. Certificates, licences, memberships, and courses : Associate Computing Professional (ACP). VMware certified professional. Screening questions: Are you available for shift or on-call work?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you have previous experience in this field of employment?. What is the highest level of study you have completed?. What is your current field of study?. Experience: 5 years or more. Health benefits: Dental plan. Other benefits: Parking available. Support for newcomers and refugees: Does not require Canadian work experience.- LocationLangley, BC
- Workplace information On site
- Salary$28.75HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Weekend, Overtime, On Call, Flexible Hours, Morning
- Start date: 2025-01-07
- Benefits: Health benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3146243
Overview
Languages
English
Education
- Bachelor's degree
- or equivalent experience
- Computer science
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Construction company
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Supervision
- 3-4 people
Credentials
Certificates, licences, memberships, and courses
- Associate Computing Professional (ACP)
- VMware certified professional
Benefits
Health benefits
- Dental plan
Other benefits
- Parking available
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Does not require Canadian work experience
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-12-07
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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