Overview
Languages
English
Education
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College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Transportation
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Private sector
Responsibilities
Tasks
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Compile orders and instructions received from customers
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Organize tasks to accomplish the work
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Plan and organize operational logistics of the organization
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Track and complete work orders
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Prepare and submit reports
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Maintain work records and logs
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Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
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Prepare and maintain progress and other reports
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Project management
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Provide customer service
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Train workers in duties and policies
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Arrange training for staff
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Co-ordinate, assign and review work
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Advise vehicle operators of traffic and other problems
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Dispatch personnel according to schedules and work orders
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Follow-up on issues with work orders
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Keep track of shipments
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Knowledge of cross border dispatching regulations and practices
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Knowledge of highway trucking and associated rules and regulations
Experience and specialization
Computer and technology knowledge
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Dispatch management service software
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Monitoring and tracking software
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Database software
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Electronic mail
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Database
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Internet
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MS Access
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MS Excel
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MS PowerPoint
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MS Word
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MS Windows
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Adobe Acrobat Reader
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MS Office
Service experience
Additional information
Work conditions and physical capabilities
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Ability to work independently
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Work under pressure
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Tight deadlines
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Attention to detail
Personal suitability
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Excellent written communication
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Team player
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Values and ethics
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Judgement
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.