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Title posted on CareersInFood.com - Learning Administrator
Posted on November 19, 2024 by Employer details McCain Foods
Job details
Position Title: Learning AdministratorPosition Type: Regular - Full-TimePosition Location: Florenceville GTCGrade: Grade 04Requisition ID: 32257We know the importance that food plays in people's lives - the power it has to bring people, families and communities together. Our purpose is to bring enjoyment to people's lives through great tasting food, in a way which reflects our values.As an EEC Learning Administrator at McCain, you will play a pivotal role in supporting the development and delivery of effective learning programs across the organization. You will collaborate with various teams to ensure that educational initiatives align with our corporate values and strategic goals. Your responsibilities will include managing learning administration processes, maintaining training records, and facilitating communication between stakeholders.In this role, you will be tasked with coordinating training schedules, tracking employee progress, and providing technical support for our learning management systems. You will also assist in the development of training materials and resources, ensuring that they are engaging and accessible.How You'll Add Value: Troubleshoot user system access and content visibility issues via ServiceNow ticketsExternal user setup and management per business line requestsLocal and regional LMS administration troubleshooting, support, and trainingCreate user assignment groups based on org structures or target audiences (e.g., All First Level-Leaders, or All Plant Employees, or Plant Employees in North America)Assign learning content (Courses, Learning Paths, Curricula) to User GroupsConfigure learning assignments including content to target audience, reminders, and escalationsConfigure content certifications including escalations and recertification requirementsTroubleshoot when issues arise (e.g., Manually setting completions for users)Manage all elements of the McCain Learning content library - organizing the library, search metadata, course descriptions, communications, driving use, etcPublish internally produced eLearning content to the LMS (SCORM)Test and publish third party custom eLearning contentCreate learning objects for in person learning classes / sessions (like classroom sessions)Create "Learning paths" and/or "Curricula" that combine published content into collections that may then be assigned to user types or org and tracked for completionCreation, publication and management of learning exams and quizzes in SuccessFactors LMSComplete content and system audits per Learning COE direction and Learning Governance processesDeployment, management, and integration of 3rd party learning content provider platforms (Skill Soft / Percipio)Creation of learning reports using Story Reports based on requestsReport execution and delivery per ServiceNow requestsRegulatory and compliance reporting and data managementTest custom content for interoperability with SuccessFactors and the McCain networkDocument and complete test reportsIdentify root causes of errorsStays up to date on upcoming releases and patches, as well as recommending system upgrades or changes to improve our learning setup and the user experienceTest new system releases prior to roll out About You: 2 years' experience with SuccessFactors Learning Management System administration or similar experienceSuccess Factors level 1 and LMS certification preferred or willingness to complete within 6 monthsPreference for knowledge in internet and web technologies such as JavaScript, HTML5, CSS, and all web browsers (and their differences)Reporting and analytics experience including strong Excel skillsPreferred, expert capability in learning management system administration, configuration, content management, curricula, exam deployment and reports developmentPreferred experience in video management platform administration and integration to LMSStrong problem-solving skills and able to deconstruct comp- LocationFlorenceville-Bristol, NB
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareersInFood.com #1718455
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