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administrative assistant
Posted on November 20, 2024 by Employer details Waterdown Collision- Workz Recruiting
Job details
Waterdown Collision is currently seeking an enthusiastic and driven *Administrative Support *person. As an Administrative Support at Waterdown Collision, you are a crucial part of the team, providing exceptional customer service and ensuring smooth day-to-today operations. Reporting to the Team Leader, you will be the first point of contact for our customers, helping to make their experience as seamless and stress-free as possible. _*"We welcome applications from individuals who bring a depth of experience and a mature perspective to their professional endeavors."*_ If you are a motivated individual with a passion for administrative support, we encourage you to apply*.* *Who we are:* Are you looking for a family friendly working environment where business success and family values go hand in hand? We are located at the west end of the GTA, and our community is a great, safe place to live and play. _*We offer a fun, fast-paced opportunity for you to enjoy and succeed in.*_ *Core Values:* * *Customer Service*: Commitment to excellent customer service. * *Integrity*: Conducting work with honesty and transparency. * *Teamwork*: Collaborating effectively with colleagues. * *Quality*: Striving for high-quality workmanship and service * *Responsibility*: Understanding and executing responsibilities clearly. * *Hands-On Approach*: Being available to contribute and take necessary action. *What we offer:* * Wages: starting at $24/ hr. based on qualifications and experience. * Positive work environment with clean, modern facilities. * RRSP plan available after 2 years of employment. * Flexible Benefit Plan offering various options. * Performance-based bonus structure. * Opportunities for professional advancement and career growth. * Training is provided. *Working Hours* * Monday to Friday, 9:00 am to 6:00 pm * Availability to work 1-2 Saturdays per month (7am - 12 pm) *What we need from you:* * Alignment with our core values. * Minimum 2 years intermediate to senior experience in a customer service role * Experience in the automotive industry (e.g., auto collision, dealership, or service) is an asset. * Strong aptitude for working with numbers, * Excellent organizational and time management skills * Exceptional customer service abilities. * Flexible and adaptable, capable of managing multiple tasks and frequent interruptions, * Excellent interpersonal and communication skills. * Proficient in Google Suites , Word, Excel as an asset, and capable of learning new programs as required. * Experience with industry-related software such as Mitchell Repair Centre would also be an asset. *What you will do:* * *Customer Interaction*: Act as the primary contact for customers, answering phones promptly, courteously, and efficiently. Cover the reception desk, schedule appointments, book vehicle repairs, and handle car rental and shuttle service arrangements. * *Administrative Duties*: Perform opening and closing procedures, enter timecards, manage data entry, post and scan invoices, reconcile end-of-day batching, and handle telephone and email requests. * *File and Payment Management*: Maintain client files, process payments, and review invoices with customers. * *Team Collaboration*: Work collaboratively with the Office Manager and team members, sharing insights and addressing issues as needed. * *Miscellaneous Tasks*: Handle any other ad hoc duties as required. Job Type: Full-time Pay: $24.00 per hour Benefits: * Extended health care * On-site parking * RRSP match Schedule: * Monday to Friday Ability to commute/relocate: * Waterdown, ON L8B 0E8: reliably commute or plan to relocate before starting work (preferred) Application question(s): * Are you comfortable talking on the phone? * Do you have experience being a primary contact with Customers? * Do you live within a 30 minute commute to Waterdown? * Is your resume up to date and clearly outlines your qualifications for the role? Experience: * Customer Service: 2 years (preferred- LocationWaterdown, ON
- Workplace information On site
- Salary$24.00HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9535172445
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