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property manager
Title posted on indeed.com - Property Manager (Edmonton)
Posted on November 22, 2024 by Employer details Avana Developments Inc.
Job details
*Avana Developments Inc. *is a high-growth company in its *tenth* year of business and has emerged as a leading developer in the Western Canadian construction industry. Driven by a team of motivated and enthusiastic leaders with an unwavering entrepreneurial spirit, *Avana *is dedicated to providing the community with beautiful, attainable, and safe rental homes. We are expanding our professional team and seeking highly organized, hard-working individuals committed to personal development and excellence who share similar goals and values with our team. Everything we do is guided by our core belief that _*Our Success is Shared *_with the people who make it possible and the people who need it most. Success begins with being intentional, and when we are all invested we can accomplish the impossible. Success demands being inclusive with a relentless focus on improving continuously, while always igniting positivity to overcome the next challenge. If this sounds like you, please consider joining us to positively impact over 100,000 lives by 2030. We are hiring a *Property Manager* to join our *Edmonton* team. The successful applicant will succeed in a fast-paced, progressive career, enjoy working with people in a team environment, and provide outstanding customer service. Working collaboratively with the existing team and reporting to the Edmonton Team Lead, this is a full-time salary role designed to manage the customer experience and daily operations for one of Avana?s existing residential rental property portfolios and the associated residents. The *Property Manager* is responsible for the complete professional management and overall customer service of their designated property and resident portfolio, acting as the main point of contact. You will work effectively and collaboratively with the Edmonton team to provide optimal value for Avana, while ensuring client satisfaction. The successful candidate will be professional, highly organized, efficient, and customer-oriented. *Key Responsibilities:* * The schedule of this role will be Monday to Friday, 8 am - 5 pm. * Promote, ensure, and maintain a positive resident experience throughout all resident touchpoints, in person to virtually, from initial contact, with possession, and through to the move-out. * Document all prospect and resident interactions in Avana?s software database and maintain a daily log of calls, emails, and showings, including positive feedback and any concerns. * Support with reference and credit checks and all other administrative duties related to assessing the viability of prospective resident applications. * Finalize all necessary details with residents and execute lease agreements via DocuSign or similar software program. * Complete professional management, acting as the ongoing primary point of contact for all residents, scheduling and executing walk-throughs, rent collection, arrears management, monthly review and submission of all related reports, and the implementation of existing plan to collect on delinquencies. Review of utility charge report on a quarterly basis. * Ensure overall customer service, including implementation of seven (7), 30, and 90-day resident checks for newly acquired residents. Request of online reviews, including Facebook and Google reviews. * Ensure you are well-educated and adhering to the provincial tenancy laws and regulations. * Oversee maintenance requests managed by the Maintenance Technicians, including delegation and resident survey follow-up. Hire and provide maintenance staff with identified deadlines and ensure they are met. Gather quotes and gain approvals for all maintenance work. * Oversee ongoing seasonal maintenance such as landscaping, snow removal, and regular cleaning of common areas (i.e. show suite) at the highest standard. Ensure portfolio properties are always well-maintained and visually appealing. Oversee quarterly suite inspections. * Initiate new relationships with trades and gather pricing informa- LocationEdmonton, AB
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9538291465
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