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customer service adviser
Title posted on Monster - Lead, Customer Service Representative- Halifax (YHZ)
Posted on November 22, 2024 by Employer details Porter Airlines Inc.
Job details
Job Summary:This position will report to the Station Manager, Halifax. The Lead CSR will be responsible for overseeing and monitoring the day to day functions of all CSRs. Duties & Responsibilities:Correctly identifies issues, views situations in their entirety and provides sound judgment in managing situations Effective planning of resources, time, and manpower Committed to customer satisfaction by exceeding customer expectations and helping others do the same Ensure the smooth and timely operation of aircraft departure and arrivals Open and close the station check-in and gate areas on daily basisFinish Investigate and resolve customer inquiries and complaints On time reporting for their scheduled shifts Identify and address employee lateness and sick call policy Administer the payroll process when required Complete daily close out reports to- LocationGoffs, NS
- Workplace information On site
- SalaryNot available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Monster #54b695c00a9d457c805ffae33f04bb9e
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