Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Hospitality industry
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Hotel, motel, resort
Responsibilities
Tasks
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Investigate complaints and claims
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Register arriving guests and assign rooms
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Resolve complaints and claims
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Process group arrivals and departures
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Take, cancel and change room reservations
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Provide information on hotel facilities and services
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Provide general information about points of interest in the area
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Exchange foreign currency
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Process guests' departures, calculate charges and receive payments
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Balance cash and complete balance sheets, cash reports and related forms
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Maintain an inventory of vacancies, reservations and room assignments
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Follow emergency and safety procedures
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Clerical duties (i.e. faxing, filing, photocopying)
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Answer telephone and relay telephone calls and messages
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Assist clients/guests with special needs
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Contact customers to deliver requested wakeup calls
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Perform light housekeeping and cleaning duties
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Provide customer service
Experience and specialization
Computer and technology knowledge
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Spreadsheet
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Internet
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Opera
Additional information
Work conditions and physical capabilities
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Attention to detail
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Overtime required
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Standing for extended periods
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Work under pressure
Personal suitability
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Client focus
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Dependability
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Flexibility
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Judgement
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Organized
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Reliability
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Team player
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Resourcefulness
Benefits
Health benefits
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Dental plan
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Health care plan
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Vision care benefits
Program title
Jobs for Ukraine
Program description:
This employer has selected to promote this job through "Jobs for Ukraine". Canadian citizens and permanent residents can still apply.
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
Support for youths
- Participates in a government or community program or initiative that supports youth employment
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.