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dental receptionist

Title posted on indeed.com - Experienced Dental Receptionist

Posted on December 04, 2024 by Employer details Aurora Dental Studio

Job details

*Dental Receptionist* *Job description* Our office is a well-established, fast-paced general dentistry practice. We pride ourselves on excellence and providing the highest standard of care for our patients. We are looking for a dynamic, professional, and confident Dental Receptionist with outstanding communication and organizational skills. As the first point of contact for our dental office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. If you have experience in dental administration and enjoy working in a fast-paced environment, we would love to hear from you! *Key responsibilities include (but are not limited to):* - Manage the multi-provider schedule: schedule patients while creating optimal flow across providers. - Handle confidential patient records. - Greet and welcome patients, in person or over the phone - Manage patient check-in and check-out process: discuss financials, invoicing and collecting payment from patients with confidence and ease. - Handle patient inquiries related to their treatment plans and associated costs. - Verify insurance coverage and assist patients with billing inquiries - Coordinate with clinical team (dentist, hygienist, and dental assistants) to ensure efficient patient flow - Ensure that the waiting room and reception area are always clean and tidy. - Demonstrate initiative in other projects as they arise. *Skills required to succeed in this role:* - Previous experience in a dental office or medical setting. - Strong knowledge of dental terminology and procedures. - Proficiency in using a dental software program. Experience with Tracker 11 is a strong asset. - Excellent communication and customer service skills. - Strong attention to detail and ability to multi-task in a fast-faced environment. *Other Requirements:* - Dynamic, energetic, empathetic and professional: personality is key! - Highly organized, quick learner with analytical thinking that allows for effective teamwork. - Must be able to multi-task, be self-motivated and be able to work independently. *Schedule:* - Mondays, Tuesdays, Thursdays and Saturdays (min 2 per month). If you are a motivated individual with a passion for providing exceptional patient care, we encourage you to apply for this position. We offer competitive compensation and benefits packages, as well as opportunities for professional growth within our organization. Please reply with your cover letter and resume or call 905.503.8999 for additional details. Thank you to all who have applied. Only qualified candidates will be contacted. Job Types: Part-time, Permanent Pay: $21.00-$26.00 per hour Expected hours: No less than 24 per week Benefits: * Dental care * On-site parking Schedule: * 8 hour shift Education: * Secondary School (preferred) Experience: * Dental receptionist: 2 years (preferred) Work Location: In person