housekeeping manager
Posted on
December 10, 2024
by
Employer details
Hampton Inn Kingston
Job details
*Overview*
We are seeking a dedicated and experienced Housekeeping Manager to oversee the cleanliness and maintenance of our facilities. The ideal candidate will have a strong background in hospitality and cleaning management, ensuring that our environment meets the highest standards of cleanliness and guest satisfaction. This role requires exceptional leadership skills, attention to detail, and a commitment to providing outstanding service.
Responsibilities:
- Lead and manage all aspect of the housekeeping department and ensure all service standards are followed with friendly and engaging service.
- Handle guest concerns and react quickly, tracking and notifying the appropriate departments for corrective measures to ensure guest satisfaction.
- Ensure that all guest rooms and public areas are clean and well-maintained.
- Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness
- Train and supervise housekeeping staff, including scheduling and assigning tasks
- Conduct regular inspections to ensure compliance with cleanliness standards
- Handle guest complaints or requests related to housekeeping services
- Maintain inventory of cleaning supplies and equipment
- Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations
- Maintain inventory control of all supplies and products. Placing purchase orders.
- Training and coaching team members
- Being on top of Deep cleaning and PM schedules and uploading them to Hilton portals.
- Being a team player. Ensure a positive, team oriented spirit is maintained among all co-workers by practicing open communication, empathy and support.
Experience:
- Service focused personality is essential and previous leadership experience is required.
- Previous experience in a housekeeping supervisory role, preferably in a hotel or hospitality setting
- Strong knowledge of cleaning procedures and techniques
- Excellent organizational and time management skills
- Ability to effectively communicate with staff and guests. Lead by example, believe in strong team culture and set the scene for high performance.
- Leadership skills to motivate and manage a team of housekeepers
- Attention to detail to ensure high-quality cleanliness standards are met
*We will start the hiring process for this position in the new year.*
*\*\*\*ONLY CANDIDATES ELIGIBLE TO WORK IN CANADA AND IS CURRENTLY RESIDING IN KINGSTON WILL BE CONSIDERED FOR THIS POSITION\*\*\* COMPENSATION PACKAGE TO BE DETERMINED BASED ON THE EXPERIENCE\*\*\*MUST BE WHIMIS CERTIFIED\*\*\**
Job Types: Full-time, Permanent
Pay: From $47,000.00 per year
Benefits:
* Dental care
* Vision care
Schedule:
* Day shift
* Every Weekend
* Holidays
* Monday to Friday
* Night shift
* On call
* Weekends as needed
Work Location: In person
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LocationKingston, ON
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Workplace information
On site
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Salary$47,000YEAR annually
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9559987020
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