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communications officer - emergency services
Title posted on CareerBeacon - Public Safety Communications Officer
Posted on December 16, 2024 by Employer details Medavie Blue Cross
Job details
Type de poste:Casual - Occasionnel * Date de clôture:2024-12-30 * MEDACOM Atlantic is a subsidiary of Medavie Health Services, and operates as Prince Edward Island's Primary Public Safety Answering Point (PSAP); answering all 911 calls for the province. MEDACOM Atlantic provides emergency and non-emergency dispatch service for Island EMS (ground ambulance) and 34 volunteer fire departments across the Island. If you have an interest in fast-paced communications and community support services- this opportunity is for YOU! Medavie Health Services is a national leader in primary health care solutions and the largest contracted provider of emergency management services in Canada. Together with Medavie Blue Cross, we are part of Medavie, a health solutions partner committed to improving the wellbeing of Canadians. With a growing network of 5,400 health care professionals in six provinces, Medavie Health Services has a long history of operating ground and air ambulance services, medical communications, Mobile Integrated Health/Community Paramedicine programs, 911 Public Safety, 811 Telehealth, home health care, as well as clinical training. We are proud to invest in communities to help address some of Canada's most pressing physical and mental health care challenges. As an employee of Medavie Health Services, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe and respectful workplace. About MEDACOM Atlantic:MEDACOM Atlantic is a subsidiary of Medavie Health Services, and operates as Prince Edward Island's Primary Public Safety Answering Point (PSAP); answering all 911 calls for the province. MEDACOM Atlantic provides emergency and non-emergency dispatch service for Island EMS (ground ambulance) and 34 volunteer fire departments across the Island. If you have an interest in fast-paced communications and community support services- this opportunity is for YOU!Our organization provides 6-8 weeks of paid training which instills confidence, high-skilled communication techniques, and proper procedure for every emergency situation. In this role, the Communications Officer reports directly to the MEDACOM Operations Manager and is responsible for the following:Working Conditions:Unionized environment.As MEDACOM is a 24hr emergency service, the successful applicant must be available to work days, evenings, nights and weekends, and holidays.Must be able to work 10-12 hour shifts.Dress code: Uniformed, Clean and professional appearance (uniform is provided).Requirements:Grade 12 (or equivalent).Additional education in Communications is an asset.Work experience in a similar environment is an asset. For example: Technology Medical field Communications Customer Service Online medical support, etc. Excellent English language.Excellent computer proficiency.Successful candidates must provide the following, issued within the last 12 months:Valid CPR Level C certificationCriminal Record Check with vulnerable sectorStandard Employment Hearing AssessmentSuccessfully complete aptitude test (Criticall).Successfully complete internal training (6-8 weeks) including:Emergency Medical Dispatcher Certification (EMD) course provided by the employer. Employee is responsible for maintaining certification every 2 years . Paid in-house classroom & OJT programBilingual is an asset.Day-to-Day Responsibilities: Reporting to the Operations ManagerAnswering and handling 911 calls (as per Standard Operating Procedures) . This includes the provision of Emergency Medical Dispatch instructions for emergency situations such as CPR, childbirth, choking, bleeding control, etc. and more (through use of Medical Priority Dispatch System )Delivering emergency service dispatchingDelivering high-quality customer service for all customers/patientsMonitoring and coordinating the movement of Island EMS resourcesBooking an- LocationCharlottetown, PE
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentPart time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2124665
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