Job description Reservations Manager in the Thompson–Okanagan Region

Find out what work is like for a reservations manager in Canada. This work description is applicable to all Accommodation service managers (NOC 60031).

Accommodation service managers

Description

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.

Work week duration

Accommodation service managers usually work more than 40 hours per week.
More than 40 hours

Job duties

Here are some of the main activities and tasks that Accommodation service managers have to perform, and some of the physical demands they involve:

  • Develop, implement and evaluate policies and procedures for the operation of the department or establishment
  • Prepare budgets and monitor revenues and expenses
  • Participate in the development of pricing and promotional strategies
  • Negotiate with suppliers for the provision of materials and supplies
  • Recruit and supervise staff, oversee training and set work schedules
  • Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
  • Resolve customer complaints.

Physical demands Help - Physical Demands

  • Walking and running
  • Sitting

Physical demands

Physical demands are the physical activities that the job requires the worker to do. Physical demands are selected according to the likeliness that workers will have to perform them for at least half of the time they spend at work.

Workplaces and employers

Here are the typical workplaces where Accommodation service managers are employed and some of their main characteristics:

  • Student residences
  • Resorts
  • Self-employed owners/operators
  • Hotels
  • Other accommodation establishments
  • Motels

Work environment Help - Physical Work Environment

  • Indoors, environmentally controlled
  • Outside, exposed to weather
  • Outside, under cover

Physical proximity from others Help - Physical proximity from others

  • Somewhat close (e.g. share office)

Work environment

The work environment refers to the physical setting in which people work. The characteristics and conditions of the work environment are selected according to the likeliness that workers will be exposed to them at least once a week.

Physical proximity from others

Physical proximity from others refers to the physical distance between individuals in the workplace. The likeliness that the job requires to perform tasks while being physically close to other people is rated on a scale with 3 levels: "Somewhat close", "Close" and "Very close".

Related job titles

Here are some other related job titles that are found in the same occupational category (NOC 60031), and a list of similar occupations:

  • bed and breakfast operator
  • front desk manager - accommodation services
  • guest-house operator
  • hotel assistant manager
  • hotel director
  • hotel manager
  • motel manager
  • reservations manager
  • seasonal resort manager
  • ski resort manager
  • tourist home operator

Similar occupations Help - Similar occupations

Similar occupations

This section lists other occupations that are part of the same broad occupational category as Accommodation service managers in the National Occupational Classification (NOC). These occupations involve similar core qualifications but involve different responsibilities. To see more similar occupations, use the Job Transition Tool.

Sources Occupational and Skills Information System & National Occupational Classification

Labour Market Information Survey
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