Job description Financial Services Manager in the Kitchener–Waterloo–Barrie Region

Find out what work is like for a financial services manager in Canada. This work description is applicable to all Banking, credit and other investment managers (NOC 10021).

Banking, credit and other investment managers

Description

Banking, credit and other investment managers plan, organize, direct, control and evaluate the activities of financial establishments or operational departments within such establishments, or credit departments in industrial and commercial establishments. They oversee business development and manage overall performance in accordance with established strategic directions and policies. Banking managers are employed by banks, trust companies and credit unions. Credit managers are employed by credit departments in department stores, utility companies, car dealerships, insurance companies or other industrial or commercial organizations. Other investment managers are employed by credit card companies, consumer loan companies, mutual fund investment firms, mortgage investment companies or other financial establishments concerned with extending loans and financing and investments.

Job duties

Here are some of the main activities and tasks that Banking, credit and other investment managers have to perform, and some of the physical demands they involve:

  • Banking managers
  • Plan, organize, direct, control and evaluate the branch operations of a bank, trust company, credit union or similar financial institution or of a department in such an institution responsible for administering personal and commercial loans, buying and selling securities, operating investment funds, administering trusts, settling estates or other related activities
  • Ensure the institution's policies and procedures are followed according to established guidelines and make recommendations for improvement
  • Network to develop business relations, promote the sale of loan, investment and other banking services and attract corporate and individual customers
  • Interview corporate and individual customers and respond to customer enquiries
  • Analyze, review and approve or reject loan and credit applications in accordance with authorized limits
  • Monitor processing of loan applications and credit investigations
  • Oversee preparation of monthly financial and branch progress reports
  • Recruit personnel and identify their training needs.
  • Credit managers
  • Plan, organize, direct, control and evaluate the activities of a credit department in an industrial or commercial organization
  • Administer corporate, commercial and personal loan accounts
  • Advise customers on the commercial and personal financial services corresponding to their needs
  • Evaluate and review loan and credit applications and collateral and make recommendations
  • Approve or reject credit applications, establish credit limits and determine repayment plans or schedules in accordance with authorized limits
  • Ensure collection of overdue or delinquent accounts
  • Ensure credit policies and procedures are followed according to established guidelines and applicable legislation
  • Prepare credit and loan reports
  • Recruit credit personnel and identify their training needs.

Physical demands

Physical demands are the physical activities that the job requires the worker to do. Physical demands are selected according to the likeliness that workers will have to perform them for at least half of the time they spend at work.

Work environment

The work environment refers to the physical setting in which people work. The characteristics and conditions of the work environment are selected according to the likeliness that workers will be exposed to them at least once a week.

Physical proximity from others

Physical proximity from others refers to the physical distance between individuals in the workplace. The likeliness that the job requires to perform tasks while being physically close to other people is rated on a scale with 3 levels: "Somewhat close", "Close" and "Very close".

Related job titles

Here are some other related job titles that are found in the same occupational category (NOC 10021), and a list of similar occupations:

  • assistant operations manager - banking, credit and investment
  • bank manager
  • banking operations manager
  • collection centre manager
  • commercial banking manager
  • corporate banking centre manager
  • corporate services manager - banking, credit and investment
  • credit card centre manager
  • credit card company operations manager
  • credit manager
  • credit union manager
  • mortgage and consumer credit manager
  • personal services manager - banking, credit and investment
  • regional collection manager
  • trust company manager

Similar occupations Help - Similar occupations

Similar occupations

This section lists other occupations that are part of the same broad occupational category as Banking, credit and other investment managers in the National Occupational Classification (NOC). These occupations involve similar core qualifications but involve different responsibilities. To see more similar occupations, use the Job Transition Tool.

Sources Occupational and Skills Information System & National Occupational Classification

Labour Market Information Survey
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