Job description Technical Support Analyst - Network in Prince Edward Island
Find out what work is like for a technical support analyst - network in Canada. This work description is applicable to all Computer network technicians (NOC 22220).
Computer network and web technicians
Description
Computer network technicians establish, operate, maintain and coordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software and related computer equipment. Web technicians set up and maintain internet, extranet and intranet Web sites and Web-server hardware and software, and monitor and optimize network connectivity and performance. They are employed in information technology units throughout the private and public sectors. Computer network and Web technicians who are supervisors are included in this group.
Job duties
Here are some of the main activities and tasks that Computer network and web technicians have to perform, and some of the physical demands they involve:
- Computer and network operators
- Maintain, troubleshoot, repair and administer local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
- Evaluate and install computer hardware, networking software, operating system software and software applications
- Operate master consoles to monitor the performance of computer systems and networks and to coordinate access and use of computer networks
- Provide problem-solving services to network users
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Conduct tests and perform security and quality controls
- Perform shell scripting or other basic scripting tasks
- May supervise other workers in this group.
- Web technicians
- Install, maintain, troubleshoot and upgrade Web-server hardware and software
- Implement network traffic and security monitoring software, and optimize server performance
- Control and monitor e-mail use, Web navigation, and installed software
- Respond to requests for help and information from Web site visitors and Web site designers.
Related job titles
Here are some other related job titles that are found in the same occupational category (NOC 22220), and a list of similar occupations:
- Internet Web site technician
- Web technician
- computer network technician
- data centre operator
- local area network (LAN) administrator
- local area network (LAN) technician
- network administrator
- network support technician
- network system administrator
Sources Occupational and Skills Information System & National Occupational Classification
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