Job prospects Customer Service Representative - Call Centre in the Fredericton–Oromocto

Over the past few years (2021-2023), the labour market was balanced for Other customer and information services representatives in the Fredericton–Oromocto. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be moderate for Other customer and information services representatives (NOC 64409) in the Fredericton - Oromocto region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to several new positions.
• Not many positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.

Additional information is available at the provincial level.

Here are some key facts about Other customer and information services representatives in the Fredericton - Oromocto region:

• Approximately 920 people work in this occupation.
• Other customer and information services representatives mainly work in the following sectors:
  • Management and Administrative Services (NAICS 55-56): 21%
  • Retail Trade (NAICS 44-45): 21%
  • Professional, scientific and technical services (NAICS 54): 15%
  • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 10%
  • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 6%

Source Labour Market Information | Prospects Methodology