Job prospects Customer Service Representatives Supervisor - Financial Services in Newfoundland and Labrador

Explore current and future job prospects for people working as a "customer service representatives supervisor - financial services" in Newfoundland and Labrador or across Canada.

Job opportunities in Newfoundland and Labrador

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be moderate for Customer and information services supervisors (NOC 62023) in Newfoundland and Labrador for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of a few positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer and information services supervisors in Newfoundland and Labrador:

• Approximately 100 people worked in this occupation in May 2021.
• Customer and information services supervisors mainly work in the following sectors:
  • Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 38%
  • Federal government public administration (NAICS 911): 33%
  • Management and administrative services (NAICS 55, 56): 17%
  • Other professional, scientific and technical services (NAICS 5414, 5416-5419): 11%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 88% compared to 83% for all occupations
  • Part-time workers: 13% compared to 17% for all occupations
• 75% of customer and information services supervisors work all year, while 25% work only part of the year, compared to 56% and 43% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 40 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 31% compared to 51% for all occupations
  • Women: 69% compared to 49% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: n/a
  • high school diploma or equivalent: 38% compared to 27% for all occupations
  • apprenticeship or trades certificate or diploma: n/a
  • college certificate or diploma or university certificate below bachelor's: 38% compared to 23% for all occupations
  • bachelor's degree: n/a
  • university certificate, degree or diploma above bachelor level: n/a

Breakdown by region

Explore job prospects in Newfoundland and Labrador by economic region.

Source Labour Market Information | Prospects Methodology