Job prospects Customer Service Representatives Supervisor - Financial Services in the Kingston–Pembroke Region

Explore current and future job prospects for people working as "Customer and information services supervisors" in the Kingston–Pembroke Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Labour shortage

Over the past few years (2021-2023), there was a labour shortage for Customer and information services supervisors in the Kingston–Pembroke Region. There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Good

The employment outlook will be good for Customer and information services supervisors (NOC 62023) in the Kingston - Pembroke region for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment growth will lead to several new positions.
  • Several positions will become available due to retirements.
  • There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer and information services supervisors in the Kingston - Pembroke region:

  • Approximately 150 people worked in this occupation in May 2021.
  • Customer and information services supervisors mainly work in the following sectors:
    • Management and Administrative Services (NAICS 55-56): 56%
    • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 28%
    • Professional, scientific and technical services (NAICS 54): 15%

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Learn more

Labour Market Information Survey
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