Job prospects Call Center Operator - Services in Manitoba

Explore current and future job prospects for people working as a "call center operator - services" in Manitoba or across Canada.

Job opportunities in Manitoba

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be good for Dispatchers (NOC 14404) in Manitoba for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Dispatchers in Manitoba:

• Approximately 1,100 people work in this occupation.
• Dispatchers mainly work in the following sectors:
  • Truck transportation (NAICS 484): 24%
  • Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 20%
  • Management and administrative services (NAICS 55, 56): 10%
  • Construction (NAICS 23): 8%
  • Hospitals (NAICS 622): 5%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 89% compared to 81% for all occupations
  • Part-time workers: 11% compared to 19% for all occupations
• 76% of dispatchers work all year, while 24% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 43 weeks for all occupations.
• 5% of dispatchers are self-employed compared to an average of 12% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 44% compared to 53% for all occupations
  • Women: 56% compared to 47% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 6% compared to 12% for all occupations
  • high school diploma or equivalent: 42% compared to 31% for all occupations
  • apprenticeship or trades certificate or diploma: 12% compared to 12% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 26% compared to 17% for all occupations
  • bachelor's degree: 12% compared to 20% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupations

Breakdown by region

Explore job prospects in Manitoba by economic region.

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

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